Last updated: February 24, 2025
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.
A receipt or proof of purchase is required for all returns.
Do not send your purchase back to the manufacturer.
Partial Refunds (If Applicable)
Partial refunds may be granted for:
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Items not in their original condition
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Items damaged or missing parts not due to our error
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Items returned more than 30 days after delivery
Refunds (If Applicable)
Once we receive and inspect your return, we will notify you by email whether your refund is approved or rejected.
If approved, your refund will be processed and applied to your original method of payment within a certain number of days.
Late or Missing Refunds (If Applicable)
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company; refunds may take time to post.
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Contact your bank; processing times may vary.
If you have completed all the above steps and still have not received your refund, please contact us at: FirstTrackMotorsports@gmail.com
Sale Items
Only regular-priced items may be refunded.
Sale items cannot be refunded.
Exchanges (If Applicable)
We only replace items if they are defective or damaged.
To request an exchange for the same item, email:
FirstTrackMotorsports@gmail.com
Then send your item to:
1st Track Motorsports
16507 116 Ave NW
Edmonton, AB
T5M 3V1
Canada
Gifts
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If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return once the item is received.
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If the item was not marked as a gift, or was shipped to the gift giver, the refund will be sent to the gift giver.
Restocking Fees
A restocking fee of up to 20% may apply to returns made within the 30-day window.
This also applies to return-to-sender packages (including failure to pick up shipments).
Shipping Your Return
IMPORTANT: We do NOT accept international returns.
Only Canadian returns are accepted.
To return your product, mail it to:
1st Track Motorsports
16507 116 Ave NW
Edmonton, AB
T5M 3V1
Canada
You are responsible for paying your own return shipping.
Shipping costs are non-refundable.
If you receive a refund, the return shipping cost will be deducted.
Depending on your location, delivery times for exchanged items may vary.
We cannot guarantee that we will receive your returned item.